Our Approach
“To be recognised as the leading ethical debt management provider in the UK”
Few borrowers aim to fall into debt. We recognise this reality and work to ensure that monies are collected in a sensitive and timely manner. We regard compliance with our legal obligations as an operational minimum; instead we strive to deliver new levels of excellence.
Our Business Values
At Apex Credit Management we believe that honesty, impartiality and integrity in our dealings with others are pre-requisites for successful and long-standing relationships. We are committed to conducting our operations fairly, honestly and lawfully in all of our dealings with our employees, customers, suppliers, business partners and with the communities in which we work.
Working One to One
At Apex we recognise that getting into debt can be a source of great stress; our job is to make it as easy as possible to find a way forward and put debt issues into the past. Naturally we want to help resolve past credit issues as quickly as possible, but we pride ourselves on our flexibility and will work over an extended period to help people to get back on track financially.
Our highly trained UK based team of collectors are on hand to talk through the options, helping people one to one to appraise their current circumstances and developing a workable and agreed way forward.
Different Ways to Resolve Debt
On the 'phone or on the web customers can work with us and our helpful team can work with customers to develop repayment patterns to suit.
You can e-mail us at
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or telephone us on 0871 244 2780*.
Helping customers to manage past debt issues is important work. Debt can represent a source of stress for many and the cost of uncollected debt is a cost borne by the wider community. Our role is to keep bad debt to a minimum helping everyone in the process. Whatever the reason that debt has become an issue for a customer we are on hand to provide non judgemental help and support and to make that debt a thing of the past. By working with us many thousands of customers are now happily debt free – something we are very proud of.
*Cost of calls from a BT landline will not exceed 10p/min. However, calls to this number from other operators may vary and from mobiles will cost considerably more.
