People and DevelopmentApex Credit Management has invested and will continue to invest substantially in IT to enhance the effectiveness of its customer contact strategies, providing both inbound and outbound opportunities at convenient times to suit people. This investment is a key plank in Apex’s holistic and strategic approach to helping customers to resolve past credit difficulties, by treating customers fairly and with dignity. Excellence in technology is very much tied to excellence in customer service and with the training and development of its 250 people, which will enable Apex to deliver on its commitments.
