Our Responsibilities
The Apex Credit Management business prides itself on its ethical approach. We seek to help customers to resolve past credit difficulties by listening and treating every customer fairly and as an individual.
We also seek to ensure that the Apex team environment is both vibrant and supportive, a place where every person knows they can make a real difference and have their contribution recognised; a place where they can develop their skills and career.
We are licensed by the Office of Fair Trading (CCA Licence No.584761) and endeavour to ensure robust compliance with their Debt Collection Guidance. We are also members of the Credit Services Association which seeks to ensure appropriate levels of governance across the credit industry. We have established rigorous operating standards and procedures to guide us in our mission to be the industry leader in financial services credit management and you will be able to review these policies from the left menu.
These policies are continuously under review and are available upon request.
