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   We are a specialist credit management company providing credit management and debt collection services across the UK. For debt purchase enquiries,…
2. About Us
   Apex Credit Management is a rapidly growing credit management provider based in Stratford upon Avon. Our business is focused exclusively…
   1. Our Heritage
      Apex Credit Management Limited was established in 2000 as a specialist UK based consumer debt collection agency. The original founders…
   2. Our Beliefs
      Our business vision is: "To be recognised as the most ethical, data rich, analytical, lowest cost collector in the market,…
   3. Our Client Base
      At Apex Credit Management we work closely with many of the leading financial services organisations and public sector bodies across…
   4. Our Responsibilities
      The Apex Credit Management business prides itself on its ethical approach. We seek to help customers to resolve past credit…
      1. CSA Code of Practice
         Apex Credit Management is a member of the Credit Services Association and subscribes to its Code of Practice outlined below:…
      2. Customer Charter
         To be recognised as the leading manager of consumer debt in the UK. Few borrowers aim to fall into financial…
      3. Environmental System
         Apex Credit Management Limited is committed to promoting sustainability, with concern for the environment and promotion of a broader sustainability…
      4. Complaints Policy
         Our clients value our highly personal and ethical approach to credit management. We are recognised for the care with which we…
   5. Other Links
      AnaCap Financial Partners is a specialist private equity firm focused on making investments in the financial services sector across Europe.…
3. Our Services
   Apex Credit Management is a rapidly growing credit management provider based in Stratford upon Avon. Our business is focused upon…
   1. Outsourced Collections
      Outsourcing collections activities provides a seamless extension of our clients’ in-house operations allowing them to free up resources to focus…
   2. Contingency Collections
      Contingency collections will deliver the best results when solutions are tailored to meet our clients' requirements. The ‘propensity’ to collect…
   3. Public Sector Support
      Public sector debt has been rising rapidly across all areas over recent years, whilst at the same time funding has…
   4. Apex Discovery Solutions
      Absconding debtors are on the increase. Tracing missing customers to a verified address is an essential aspect of debt management…
   5. Fast Track - Field Based Debt Counselling
      The highly regarded ethical credit management services offered by Apex Credit Management, which are helping both those in debt and those…
4. The Team
   “The leadership team has a wealth of knowledge of the debt purchase and collections industry and deep senior level expertise. By…
   1. Group Board Directors
      The Group Board Directors are: Neil Clyne - Group Chief Executive Glen Crawford - Group Managing Director John Randall -…
      1. Neil Clyne - Group Chief Executive
         Neil Clyne has over 30 years’ consumer finance experience, with12 years at Lloyds followed by 13 years at GE Money,…
      2. Glen Crawford - Group Managing Director
         Glen Crawford is Group Managing Director and has over 10 years' experience as a corporate lawyer, representing UK, US and…
      3. John Randall - Group Finance Director
         John Randall is Group Finance Director and a member of the Institute of Chartered Accountants, having trained with KPMG. He spent…
      4. Steve Mound - Group Chief Operating Officer
         Steve Mound has spent 28 years in financial services working with the Co-operative Bank before moving on to Littlewoods Shop…
   2. Apex Management Team
      The Management Team includes: Neil Clyne - Group Chief Executive Glen Crawford - Group Managing Director John Randall - Group…
      1. Neil Clyne - Group Chief Executive
         
      2. Glen Crawford - Group Managing Director
         
      3. John Randall - Group Finance Director
         
      4. Steve Mound - Group Chief Operating Officer
         
      5. David Connell - Group Sales Director
         David Connell is the Group Sales Director and has over 15 years' experience in the consumer finance and debt collection…
      6. Bennedetta Peto - Group Human Resources and L&D Director
         Benne Peto is the Group Human Resources and L&D Director and has over 20 years' cross sector experience, having held…
      7. Grant Young - Group IT Director
         Grant Young is the Group IT Director and has over 30 years' experience of working within the IT sector, including…
      8. Sandra Goulden - Head of Business Change Management
         Sandra Goulden has over fourteen years’ financial services experience, including twelve years at Banco Santander, nine of which have been spent in…
      9. Stewart Cox - Head of Operations (Stratford)
         Stewart Cox is the Head of Operations for our site in Stratford upon Avon. Stewart has nearly 30 years’ experience…
5. Career Opportunities
   Do you want to join a progressive company - read on....... At APEX we believe in being ethical and pride…
   1. What We Do
      Our role is to help consumers who have fallen into debt to develop a structured way of meeting their commitments,…
   2. People & Development
      Apex employs over 300 people and we are continually growing. Our aim is to provide a fresh and ethical approach which…
      1. Equality & Diversity Policy
         This policy aims to ensure that Apex Credit Management Limited is an equal opportunities employer. The company will therefore ensure…
   3. Vision & Values
      Our Vision is: “To be recognised as the most ethical, data rich, analytical, lowest cost collector in the market, driving…
   4. Meet The Team
      In visiting this site we hope that you will recognise the importance we place on our people. We aim to…
   5. Working Environment
      Apex Credit Management is a rapidly growing business and in October 2009 we moved to new premises to ensure that…
      1. Health & Safety Policy
         Apex believes that health & safety is a vital component of the business – a good health and safety record…
   6. Accreditations & Awards
      Apex Credit Management is proud to have acheived the following recognition: Investors in People - Gold Sunday Times Best 100…
   7. Apex in the Community
      At Apex we are committed to being a ‘good citizen’ in the communities in which we work. Providing opportunity and…
6. News
   Apex Credit Management is proud to provide a highly ethical credit management service. Effective credit management supports people seeking to work…
   1. Press Releases
      Press releases intro....
   2. Articles
      As a champion for best practice, for ethical credit management and as an advocate for the use of emerging technologies…
   3. Awards
      
7. Contact Us
   For further information please contact us at: Apex House 27 Arden Street Stratford upon Avon Warwickshire CV37 6NW For administrative…
   1. Contact Details
      
   2. Location Map
      Our offices are located in Arden Street opposite the Hospital Short Stay Car Park near to Stratford’s town centre as indicated on…