Cabot Credit Management Wins Treating Customers Fairly Award - Collections, third party
15 May 2015 - Cabot Credit Management (CCM), a leading acquirer and manager of consumer debt, has won the 'Treating Customers Fairly award - Collections, third party' at the sixteenth annual Credit Today Awards.
The judges said: "Cabot Credit Management has shown how a TCF culture is absolutely embedded throughout the organisation. The entry also shows how managers understand the challenges that agents face.
"This category was tough to decide on and the entries displayed how TCF now permeates through every part of a business."
Ken Stannard, Chief Executive Officer, Cabot Credit Management, commented, "Customers are central to our culture and business model. We continue to work hard to ensure all our colleagues from customer consultants through to senior management are engaged in our approach. It is great to be externally recognised by winning this prestigious award."
Cabot Credit Management was victorious over 1st Credit, akinika (part of Capita Debt and Legal Services), Debt Advisory Line, drydensfairfax solicitors, HML, Idem Capital a Paragon Group Company and Robinson Way.
The awards event, which was held at the Grosvenor House Hotel, London, on 14th May 2015, was attended by a variety of companies from across the industry.
The evening was hosted by comedian, actor and presenter, Rufus Hound, comedian and writer, Holly Walsh, and stand-up comedian and freestyle rapper Chris Turner.
The night is expected to raise £20,244 for The Money Charity via a silent auction.
About Cabot Credit Management
Cabot Credit Management is a market leader in debt purchasing, contingency collections, and customer tracing, and is divided into three specialty businesses: Cabot Financial, Cabot Financial Ireland, and Apex Credit Management.
The combined Cabot Credit Management group has purchased assets totalling £11.9 billion, manages over £2 billion of assets on behalf of clients, collects over £30 million per month on portfolios it either owns or services on behalf of clients, and has delivered consistently strong financial performance, having grown its business in each of the last 16 years without exception.
The group, which has purchased over 4 million customer accounts, employs approximately 950 people with offices in Kings Hill, Stratford-upon-Avon, Dublin, Worthing and London. The company prides itself on its ethical values, customer service and high standards. It has an impressive list of accolades including:
· Investors in People Gold and Champion awards
· Sunday Times Top 100 Best Companies To Work For - 2013
· Sunday Times Profit Track 100 - 2013
The controlling shareholder of Cabot Credit Management is Encore Capital Group, an international speciality finance company providing debt recovery solutions, with the remaining equity being held by a fund advised by J.C. Flowers & Co. in addition to company management.